SALON POLICIES

 Our salon policies are detailed below, please have a look and contact us if you want to learn more!

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1. No children are permitted in the nail room for any reason.

2. All clients are required to pay a $30 advance for their appointment slot.  This amount will go towards the total appointment cost and is not an additional fee.   This advance is non-refundable for clients that fail to provide 24 hour notice of cancellation. 

3. Clients are responsible for keeping up with their appointments and making sure they scheduled correctly. There will be reminders sent automatically 48hrs in advance through email and text messages. Clients are responsible for keeping their phone number and email updated in this system. Gott Nails is not responsible for clients not receiving 48hr notifications.  These messages are sent only as a courtesy to our clients.

4. Client appointments are confirmed regardless if they received a confirmation text or email.

5. Clients who fail to provide a notice of cancellation (no call/no show) will have their appointment marked as cancelled and their advance will not be refunded.

6. Clients are expected to be on time for their appointments.  If you are more than 15 minutes late, the appointment will be considered cancelled and your advance will not be refunded. 

7. No loitering of non-clients permitted in the nail rooms or the lobby area. Due to limited space and safety regulations, no guests or children are allowed. 

8. No food or drinks are permitted in the service areas